Jul 22
Via Email:
I have recently realised that my OS X install disks were missing. (I needed them to run the Apple Hardware Test) So, I phoned Core, got shunted from person to person and eventually spoke to some mumbling guy who refused to repeat his name.
I was told I would have to purchase OS X for the full price. (~R1300)
This surprised me as all over the internet are reports of people having their missing OS X dvds replaced for under $20 or for free.
Another example of Core only in it for the money.
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August 19th, 2009 at 10:34 am
I handed my Powebook for service at Core in June 2007, after just over a year of limited use. The quote proved very expensive ( the motherboard had evidently gone), and after a long period of negotiating and trying to get the funds available, I had to throw in the towel. After two years of absence I collected the unit yesterday. To say that it was in a terrible state is an understatement. Screws were missing, the caps lock key was dislodged, and the touch pad was clearly dented and worn. Upon enquiry, I was told that they used my machine for spare parts, after no-one collected it. Surely private property, to the value of R20 0000 can’t be used as spare parts without the owner’s consent?! This is shocking behaviour from Core, who now leaves me with a mangled machine worth nothing, and the insinuation that it’s my fault for not collecting it!